General Terms

Value Proposition

A value proposition is a clear articulation of the tangible results a customer gets from using a product or service. It focuses on the specific problems solved, benefits delivered, and unique advantages offered compared to alternatives. An effective value proposition demonstrates deep understanding of customer needs while differentiating the offering in meaningful ways that resonate with the target audience.

Definition

A value proposition is a clear articulation of the tangible results a customer gets from using a product or service. It focuses on the specific problems solved, benefits delivered, and unique advantages offered compared to alternatives. An effective value proposition demonstrates deep understanding of customer needs while differentiating the offering in meaningful ways that resonate with the target audience.

Examples

Uber: 'The smartest way to get around' - promising convenience and reliability

Stripe: 'Payments infrastructure for the internet' - emphasizing comprehensive solution

Slack: 'Where work happens' - highlighting centralized team collaboration

FedEx: 'When it absolutely, positively has to be there overnight' - guaranteeing delivery speed

Best Practices

  • Focus on specific customer pain points and solutions
  • Quantify benefits where possible
  • Keep language clear and jargon-free
  • Test different versions with target audiences
  • Ensure claims are credible and provable

Related Terms

Unique Selling Proposition

Related term

similar

Performance Creative

Related term

component