General Terms

Direct-to-Consumer (DTC)

Direct-to-Consumer (DTC) is a business and marketing model where companies sell products directly to end consumers, bypassing traditional retail intermediaries. This approach enables brands to own the customer relationship, control the shopping experience, and gather first-party data while typically offering better value through reduced distribution costs.

Definition

Direct-to-Consumer (DTC) is a business and marketing model where companies sell products directly to end consumers, bypassing traditional retail intermediaries. This approach enables brands to own the customer relationship, control the shopping experience, and gather first-party data while typically offering better value through reduced distribution costs.

Examples

Digital-native brands selling exclusively through their website

Traditional brands launching direct sales channels

Subscription-based DTC services

Social commerce-driven DTC brands

Related Terms

Customer Journey

Related term

similar

Retention Marketing

Related term

component